Contact9

A formal review is conducted and a detailed process document is created for your current service policies and procedures. We will review this document with you and your staff.

A formal review and documentation of your manufactures warranty policies that differ from the norm is created.

We then continuously coordinate and help you to schedule your employee’s vacation days in order to maximize your available coverage.

We visit your dealership for a full day each month to make certain that all vacation requests are documented and that our understanding of your current processes is up to date.

Before each scheduled delivery we will work with your staff to document any specific customer’s needs and note other important situations that we need to be aware of in order to provide our services with the highest level of customer service and satisfaction.